Now Hiring

Patient Care Coordinator

 

Elysian Health is rapidly growing and expanding services so we are looking to add to our team. We are a Patient-Centered, Integrated, Multi-disciplinary, full-service health clinic in South Surrey and are looking for someone who is passionate about proactive healthcare.

Your passion for providing exceptional customer service contributes to our high level of patient satisfaction. In this role, you’ll be the cornerstone of each patient’s experience at Elysian Health. You’ll act as their primary point of contact, guiding them through their healthcare journey and advocating for their needs every step of the way. We’re looking for someone enthusiastic, organized, and skilled in clear communication who thrives on providing high-quality patient care. Every patient is unique, and you’ll play a critical role in helping them feel heard, supported, and well-cared for throughout their time with us. Additionally, you will work with various team members to fully support the clinic, looking for opportunities to increase efficiency and serving as an ambassador for our brand.

Key responsibilities include, but are not limited to:

  • Deliver compassionate, top-tier patient care.

  • Be the first point of contact for new patients and manage their inquiries.

  • Communicate effectively with the healthcare team to ensure patient needs are met.

  • Register new patients, create electronic medical records, and maintain accurate files.

  • Schedule and coordinate patient appointments seamlessly. Maintain the clinic’s organization and tidiness.

  • Process billing for both private patients and MSP.

  • Exemplary patient care

Requirements: Education, Training, and Experience

  • Medical Office Assistant (MOA) Diploma or equivalent experience.

  • Minimum 2 years of experience in customer service (preferred).

  • At least 2 years of experience as an MOA or in a similar role (required)

  • Familiarity with Myle EMR is an asset.

  • Knowledge of the private and public healthcare system is an asset

Requirements: Skills and Abilities

  • Proficient with Word Processing Programs and Electronic Medical Records

  • Excellent attention to detail.

  • Works well in a multidisciplinary team.

  • Works in an organized manner.

  • Strong communication and teamwork skills.

  • Effective decision-making skills and problem-solving abilities.

  • Is punctual, reliable, and professional.

Job Types: Full-time. 37.5 hours per week.

Salary: $25-30 per hour

Contact us for more information at careers@elysianhealth.ca