Now Hiring

MOA/ Patient Care Coordinator

 

Elysian Health is rapidly growing and expanding services so we are looking to add a team member to our amazing front-end staff. We are a Patient-Centered, Integrated, Multi-disciplinary, full-service health clinic in South Surrey and are looking for someone who is passionate about pro-active healthcare.

Your passion for providing exceptional customer service contributes to our high level of patient satisfaction. Acting as the first line to patients, you will be a great communicator assisting patients in every interaction. You will connect with patients including: greeting patients and managing the flow of the clinic, addressing patient inquiries, answering telephones and emails, managing of billing for patients including insurer billings, scheduling patients, recalling patients, and overall coordinating of patients experience. Additionally, you will work with various team members to fully support the clinic, looking for opportunities to increase efficiency and serving as an ambassador for our brand.

Duties include but are not limited to:

  • Answering phone calls

  • Creating new electronic patient files, pre-registering, and appointment confirmation calls

  • Maintaining electronic medical records

  • Scanning and electronic filing

  • Exemplary patient care

  • Keeping the clinic clean and sanitized

  • Overall tidiness of the office

  • Inventory, checking supplies and re-stocking

  • Private and MSP Billing

Requirements: Education, Training, and Experience

  • Medical Office Assistant Diploma or equivalent experience is an asset

  • Jane knowledge and having experience with PT’s, RMT’s and Naturopath’s is an asset

  • Plexia knowledge, Medical billing and experience in a family physician office is an asset

  • Knowledge of the private and public healthcare system is an asset

Requirements: Skills and Abilities

  • Proficient with Word Processing Programs and Electronic Medical Records

  • Excellent attention to detail.

  • Experience with a busy multi-line phone system.

  • Works well in a multidisciplinary team.

  • Works in an organized manner.

  • Strong communication and teamwork skills.

  • Effective decision-making skills and problem-solving abilities.

  • Is punctual, reliable, and professional.

Part-time hours: 30-40 per week

Job Types: Full-time, Part-time

Salary: $22-26 per hour

Contact us for more information at info@elysianhealth.ca